example, a misconfigured mailer could send a message with a
@samp{charset=iso-8859-1} header when the message is actually encoded
in @code{koi8-r}. When you see the message text garbled, or some of
-its characters displayed as empty boxes, this may have happened.
+its characters displayed as hex codes or empty boxes, this may have
+happened.
@findex rmail-redecode-body
You can correct the problem by decoding the message again using the