| 1 | <!--#include file="header.html" --> |
| 2 | <div id="main"> |
| 3 | <h3>Contact HCoop</h3> |
| 4 | |
| 5 | <p>HCoop is run exclusively by members who serve as volunteers. We do not have set hours but do our best to respond to all inquiries within a reasonable amount of time (usually a day or two). If you would like to contact us, please use one of the methods listed here.</p> |
| 6 | |
| 7 | <table> |
| 8 | <tr colspan="2" height="50px"> |
| 9 | <td width="150px" valign="top"><strong>Chat</strong></td> <td |
| 10 | valign="top"><a href="irc://irc.freenode.net/#hcoop">#hcoop</a> on <a |
| 11 | href="https://freenode.net/">Freenode</a> (This is an |
| 12 | <a href="https://www.irchelp.org/" target="_blank">Internet Relay |
| 13 | Chat</a> channel where you can ask other users questions or generally |
| 14 | chatter.)</td> |
| 15 | </tr> |
| 16 | |
| 17 | <tr colspan="2" height="50px"> |
| 18 | <td width="150px" valign="top"><strong>Membership</strong></td> |
| 19 | <td valign="top"><a href="mailto:membership@hcoop.net">membership@hcoop.net</a> (For new and prospective members with questions about memership not covered in our <a href="https://wiki.hcoop.net/ProspectiveMemberFaq">FAQs</a>.)</td> |
| 20 | </tr> |
| 21 | |
| 22 | <tr colspan="2" height="50px"> |
| 23 | <td width="150px" valign="top"><strong>Abuse</strong></td> |
| 24 | <td valign="top"><a href="mailto:abuse@hcoop.net">abuse@hcoop.net</a> (To report inappropriate or illegal use of our servers, such as a DMCA violation.)</td> |
| 25 | </tr> |
| 26 | |
| 27 | <tr colspan="2" height="75px"> |
| 28 | <td width="150px" valign="top"><strong>Mailing Lists</strong></td> |
| 29 | <td valign="top">Existing members needing help are encouraged to post their questions to the <a href="https://lists.hcoop.net/listinfo/hcoop-help">hcoop-help</a> or <a href="https://lists.hcoop.net/listinfo/hcoop-misc">hcoop-misc</a> mailing lists prior to contacting our admins. Prior to posting questions to the mailing lists, however, please verify that the answer to your question does not already exist in the <a href="https://wiki.hcoop.net/">HCoop Wiki</a>.</td> |
| 30 | </tr> |
| 31 | |
| 32 | <tr colspan="2" height="50px"> |
| 33 | <td width="150px" valign="top"><strong>Support Requests</strong></td> |
| 34 | <td valign="top">Service requests which can only be completed by admins may be submitted on our <a href="https://members.hcoop.net/portal/support">support</a> page.</td> |
| 35 | </tr> |
| 36 | |
| 37 | <tr colspan="2" height="50px"> |
| 38 | <td width="150px" valign="top"><strong>Bugs and Fixes</strong></td> |
| 39 | <td valign="top">Bugs, things requiring fixes, and anything you are |
| 40 | unsure about can be reported through our <a |
| 41 | href="https://bugzilla.hcoop.net/enter_bug.cgi">bug tracker</a>.</td> |
| 42 | </tr> |
| 43 | </table> |
| 44 | </div> |
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