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1 | <!--#include file="header.html" --> |
2 | <div id="main"> | |
3 | <h3>Contact HCoop</h3> | |
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b80630a8 | 5 | <p>HCoop is run exclusively by members who serve as volunteers. We do not have set hours but do our best to respond to all inquiries within a reasonable amount of time (usually a day or two). If you would like to contact us, please use one of the methods listed here.</p> |
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7 | <table> |
8 | <tr colspan="2" height="50px"> | |
9 | <td width="150px" valign="top"><strong>Chat</strong></td> | |
10 | <td valign="top"><a href="irc://irc.freenode.net/#hcoop">#hcoop</a> on <a href="http://freenode.net/">Freenode</a> (This is an <a href="http://www.irchelp.org/" target="_blank">Internet Relay Chat</a> channel where you can ask our admins questions.)</td> | |
11 | </tr> | |
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13 | <tr colspan="2" height="50px"> |
14 | <td width="150px" valign="top"><strong>Membership</strong></td> | |
15 | <td valign="top"><a href="mailto:membership@hcoop.net">membership@hcoop.net</a> (For new and prospective members with questions about memership not covered in our <a href="http://wiki.hcoop.net/ProspectiveMemberFaq">FAQs</a>.)</td> | |
16 | </tr> | |
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18 | <tr colspan="2" height="50px"> |
19 | <td width="150px" valign="top"><strong>Abuse</strong></td> | |
20 | <td valign="top"><a href="mailto:abuse@hcoop.net">abuse@hcoop.net</a> (To report inappropriate or illegal use of our servers, such as a DMCA violation.)</td> | |
21 | </tr> | |
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23 | <tr colspan="2" height="75px"> |
24 | <td width="150px" valign="top"><strong>Mailing Lists</strong></td> | |
25 | <td valign="top">Existing members needing help are encouraged to post their questions to the <a href="https://lists.hcoop.net/listinfo/hcoop-help">hcoop-help</a> or <a href="https://lists.hcoop.net/listinfo/hcoop-misc">hcoop-misc</a> mailing lists prior to contacting our admins. Prior to posting questions to the mailing lists, however, please verify that the answer to your question does not already exist in the <a href="http://wiki.hcoop.net/">HCoop Wiki</a>.</td> | |
26 | </tr> | |
27 | ||
28 | <tr colspan="2" height="50px"> | |
29 | <td width="150px" valign="top"><strong>Support Requests</strong></td> | |
30 | <td valign="top">Service requests which can only be completed by admins may be submitted on our <a href="https://members.hcoop.net/portal/support">support</a> page.</td> | |
31 | </tr> | |
32 | ||
33 | <tr colspan="2" height="50px"> | |
34 | <td width="150px" valign="top"><strong>Bugs and Fixes</strong></td> | |
35 | <td valign="top">Bugs and things requiring fixes can be reported in our <a href="https://bugzilla.hcoop.net/enter_bug.cgi">Bugzilla database</a>.</td> | |
36 | </tr> | |
37 | </table> | |
38 | </div> | |
39 | <!--#include file="footer.html" --> |