support.mlt

   1 <% @header[("title", ["Support"])];
   2
   3 val you = Init.getUserId ();
   4 val admin = Group.inGroupName "support";
   5
   6 ref showNormal = true;
   7
   8 if $"sub" <> "" then
   9         Support.subscribe { cat = Web.stoi ($"sub"), usr = you }
  10         %><h3>Subscribed</h3>
  11
  12 <% elseif $"unsub" <> "" then
  13         Support.unsubscribe { cat = Web.stoi ($"unsub"), usr = you }
  14         %><h3>Unsubscribed</h3>
  15
  16 <% elseif $"cmd" = "add" then
  17         Group.requireGroupName "support";
  18         val id = Support.addCategory (Web.stoi ($"grp"), $"name", $"descr")
  19         %><h3>Category added</h3>
  20
  21 <% elseif $"mod" <> "" then
  22         Group.requireGroupName "support";
  23         showNormal := false;
  24         val id = Web.stoi ($"mod");
  25         val cat = Support.lookupCategory id %>
  26
  27 <h3>Modify category</h3>
  28
  29 <form action="support" method="post">
  30 <input type="hidden" name="save" value="<% id %>">
  31 <table class="blanks">
  32 <tr> <td>Name:</td> <td><input name="name" value="<% Web.html (#name cat) %>"></td> </tr>
  33 <tr> <td>Owning group:</td> <td><select name="grp">
  34 <% foreach group in Group.listGroups () do %>
  35         <option value="<% #id group %>"<% if #id group = #grp cat then %> selected<% end %>><% #name group %></option>
  36 <% end %>
  37 </select></td> </tr>
  38 <tr> <td>Description:</td> <td><input name="descr" value="<% Web.html (#descr cat) %>"></td> </tr>
  39 <tr> <td><input type="submit" value="Save"></td> </tr>
  40 </table>
  41 </form>
  42
  43 <% elseif $"save" <> "" then
  44         Group.requireGroupName "support";
  45         val id = Web.stoi ($"save");
  46         val cat = Support.lookupCategory id;
  47         Support.modCategory {cat with name = $"name", descr = $"descr", grp = Web.stoi ($"grp")}
  48         %><h3>Category saved</h3>
  49
  50 <% elseif $"del" <> "" then
  51         Group.requireGroupName "support";
  52         showNormal := false;
  53         val id = Web.stoi ($"del");
  54         val cat = Support.lookupCategory id;
  55         %><h3>Are you sure you want to delete category "<% Web.html (#name cat) %>"?</h3>
  56         <a href="support?del2=<% id %>">Yes, delete "<% Web.html (#name cat) %>"!</a>
  57
  58 <% elseif $"del2" <> "" then
  59         Group.requireGroupName "support";
  60         val id = Web.stoi ($"del2");
  61         val cat = Support.lookupCategory id;
  62         Support.deleteCategory id;
  63         %><h3>"<% Web.html (#name cat) %>" deleted</h3>
  64
  65 <% end;
  66
  67 if showNormal then %>
  68
  69 <ul>
  70 <li> If you want to <b>request permission to configure a domain</b>, use <a href="domain">the separate form for that</a>.</li>
  71 <li> If you want to <b>request installation of a Debian package</b>, use <a href="apt">the separate form for that</a>.</li>
  72 <li> If you want to <b>request a Mailman mailing list</b>, use <a href="list">the separate form for that</a>.</li>
  73 <li> If you want to request <b>anything related to the ability to open network connections on particular ports or to particular hosts</b>, or you want permission to <b>have a crontab</b> or <b>use FTP</b>, see the <a href="sec">security settings</a> page.</li>
  74 <li> If you want to <b>request a disk quota increase</b>, use <a href="quota">the separate form for that</a>.</li>
  75 <li> If you want to <b>request an IP address</b>, use <a href="ip">the separate form for that</a>.</li>
  76 <li> If you want to <b>request generation of or permission to use an SSL certificate</b>, use <a href="cert">the separate form for that</a>.</li>
  77 <li> If you want to request <b>a MySQL or Postgres user account</b> or <b>a database</b>, then today is your lucky day! You don't need to ask anyone for permission to do that. Follow <a href="http://wiki.hcoop.net/MemberManual/Databases">the instructions on our wiki</a>.
  78 </ul>
  79
  80 <h3>Otherwise...</h3>
  81
  82 <p>First, check <a href="http://wiki.hcoop.net/MemberManual/FAQ">our member FAQ</a> and read all the question descriptions to make sure that your problem isn't solved there.</p>
  83
  84 <p>If you don't find it, visit <a href="https://bugzilla.hcoop.net/enter_bug.cgi">our Bugzilla database</a> to open a custom issue.  You can log in there using the same username and password that you are using to access this portal.</p>
  85
  86 <!--h3>Choose a category:</h3>
  87
  88 <% foreach (sub, cat) in Support.listCategoriesWithSubscriptions you do %>
  89 <a href="issue?cat=<% #id cat %>"><% Web.html (#name cat) %></a>: <% Web.html (#descr cat) %>
  90 <% if sub then %>
  91 <a href="support?unsub=<% #id cat %>">[Unsubscribe]</a>
  92 <% else %>
  93 <a href="support?sub=<% #id cat %>">[Subscribe]</a>
  94 <% end %>
  95 <% if admin then %>
  96 <a href="support?mod=<% #id cat %>">[Modify]</a>
  97 <a href="support?del=<% #id cat %>">[Delete]</a>
  98 <% end %>
  99 <br>
 100 <% end %>-->
 101
 102 <% if admin then %>
 103
 104 <!--h3>Add new category</h3>
 105
 106 <form action="support" method="post">
 107 <input type="hidden" name="cmd" value="add">
 108 <table class="blanks">
 109 <tr> <td>Name:</td> <td><input name="name"></td> </tr>
 110 <tr> <td>Owning group:</td> <td><select name="grp">
 111 <% foreach group in Group.listGroups () do %>
 112         <option value="<% #id group %>"><% #name group %></option>
 113 <% end %>
 114 </select></td> </tr>
 115 <tr> <td>Description:</td> <td><input name="descr"></td> </tr>
 116 <tr> <td><input type="submit" value="Add"></td> </tr>
 117 </table>
 118 </form-->
 119
 120 <% end %>
 121
 122 <% end %>
 123
 124 <% @footer[] %>