| 1 | <% @header [("title", ["Support quality statistics"])]; |
| 2 | |
| 3 | val days = case $"days" of |
| 4 | "" => 7 |
| 5 | | days => Web.stoi days; |
| 6 | |
| 7 | if $"cmd" = "list" then %> |
| 8 | |
| 9 | <form method="post"> |
| 10 | <input type="hidden" name="cmd" value="list"> |
| 11 | Show me the entries from the last <input name="days" size="7" value="<% days %>"> days. |
| 12 | <input type="submit" value="Show"> |
| 13 | </form> |
| 14 | |
| 15 | <table class="data"> |
| 16 | <tr><td><b>Kind</b></td> <td><b>Description</b></td> <td><b>User</b></td> <td><b>Placed</b></td> <td><b>Response</b></td> <td><b>Closed</b></td></tr> |
| 17 | <% |
| 18 | |
| 19 | foreach qos in Qos.recent days do %> |
| 20 | <tr> <td><% switch #kindUrl qos of SOME url => %><a href="<% url %>"><% end %><% Web.html (#kind qos) %><% switch #kindUrl qos of SOME _ => %></a><% end %></td> |
| 21 | <td><% switch #url qos of SOME url => %><a href="<% url %>"><% end %><% Web.html (#name qos) %><% switch #url qos of SOME _ => %></a><% end %></td> |
| 22 | <td><a href="user?id=<% #usr qos %>"><% Web.html (#uname qos) %></a></td> |
| 23 | <td><% #stamp qos %></td> |
| 24 | <td><% switch #pstamp qos of NONE => %>-<% | SOME stamp => stamp end %></td> |
| 25 | <td><% switch #cstamp qos of NONE => %>-<% | SOME stamp => stamp end %></td> </tr> |
| 26 | <% end %> |
| 27 | |
| 28 | </table> |
| 29 | |
| 30 | <% else %> |
| 31 | |
| 32 | <p><a href="qos?cmd=list">List all recent support requests</a></p> |
| 33 | |
| 34 | <form method="post"> |
| 35 | Refresh statistics to include the last <input name="days" size="7" value="<% days %>"> days. |
| 36 | <input type="submit" value="Show"> |
| 37 | </form> |
| 38 | |
| 39 | <br><hr><br> |
| 40 | |
| 41 | <% val stats = Qos.reportCard days %> |
| 42 | <table> |
| 43 | <tr> <td><b>Kind</b></td> <td><b>Total resolved issues</b></td> <td><b>Average minutes to resolve</b></td> </tr> |
| 44 | <tr> <td>APT packages</td> <td><% #count (#apt stats) %></td> <td><% #minutes (#apt stats) %></td> </tr> |
| 45 | <tr> <td>Domains</td> <td><% #count (#domain stats) %></td> <td><% #minutes (#domain stats) %></td> </tr> |
| 46 | <tr> <td>Mailing lists</td> <td><% #count (#mailingList stats) %></td> <td><% #minutes (#mailingList stats) %></td> </tr> |
| 47 | <tr> <td>Security</td> <td><% #count (#sec stats) %></td> <td><% #minutes (#sec stats) %></td> </tr> |
| 48 | <!--tr> <td>Miscellaneous</td> <td><% #count (#closed (#misc stats)) %></td> <td><% #minutes (#closed (#misc stats)) %></td> </tr--> |
| 49 | </table> |
| 50 | |
| 51 | <!--p>Additionally, <% #count (#pending (#misc stats)) %> miscellaneous support requests placed in this period have at some time been marked as pending or closed, and it took on average <% #minutes (#pending (#misc stats)) %> minutes to do so.</p--> |
| 52 | |
| 53 | <% end %> |
| 54 | |
| 55 | <% @footer [] %> |
| 56 | |
| 57 | |